Blar i forfatter "Kristiansen, Maria"
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Evaluation of an observer training curriculum using the Multifocal Approach to the sharing In the Shared Decision Making (MAPPIN’SDM) - An instrument for evaluating shared decision making in patient consultations
Kristiansen, Maria (Master thesis; Mastergradsoppgave, 2016-05-31)<p>Background: In recent years, the concept of shared decision making (SDM) has gained support in the medical community. SDM has also been supported by legal documents as the best model of medical decision making. In light of this, development of instruments measuring the degree of patient involvement in clinical consultations has increased. MAPPIN’SDM is the first instrument to be validated and ... -
Hvordan bidrar tjenestekvaliteten til å forklare tilfredshet, lojalitet og WOM til hotellgjester? En test av LQI blant gjester på Scandic Grand Tromsø
Kristiansen, Maria (Master thesis; Mastergradsoppgave, 2016-12-01)Forskere har i flere tiår studert forholdet mellom servicekvalitet og kundetilfredshet. Servicekvalitet blir definert som sammenligningen kunder gjør mellom sine forventninger og oppfatninger av den opplevde servicen (Parasuraman m.fl., 1988). Servicekvalitet har videre en positiv effekt på lojalitet, der kunder som er tilfredse føler lojalitet mot virksomheten. Lojale kunder er de mest lønnsomme ... -
Polish immigrants’ access to colorectal cancer screening in Norway – a qualitative study
Bhargava, Sameer; Czapka, Elzbieta; Hofvind, Solveig Sand-Hanssen; Kristiansen, Maria; Diaz Perez, Esperanza; Berstad, Paula (Journal article; Tidsskriftartikkel; Peer reviewed, 2022-11-10)Background - The Norwegian colorectal cancer (CRC) screening programme started in May 2022. Inequities in uptake of CRC screening is a concern, and we expect that immigrants are at risk of non-uptake. Immigrants from Poland are the most populous immigrant group in Norway. The purpose of this study was to identify and explore factors that may facilitate Polish immigrants’ access to the Norwegian CRC ...